Frequently Asked Questions
HOW DOES POLISHD WORK?
Your manager or HR coordinator will connect with us to decide on a Dental Day for the company. You will have a unique scheduling link for your company. Simply book online for the services you want (whitening, cleaning, etc.) and our traveling dental team will set up the morning of your assigned Dental Day in a specifically designated conference room. After the appointment and treatment is completed, you will receive a dental evaluation report if any further dental treatment is necessary. We will be back in 4-6 months for subsequent Dental Days, so no missed dental check-up and cleanings for you.
WHAT TYPES OF COMPANIES CAN USE POLISHD?
Any company! We have worked with companies as small as 50 employees and as large as 500+ employees. Dental Days are designed to promote dental wellness in the work community.
HOW DOES POLISHD PROVIDE CARE OUTSIDE OF A CONVENTIONAL DENTAL OFFICE?
We carry all portable equipment in a travel suitcase and a portable patient reclining chair. Only a 15’x15′ private area and power outlet is needed. Set up and break down takes only 15 minutes.
HOW DO YOU STERILIZE THE INSTRUMENTS?
We store and sterilize our portable equipment and instruments in our office headquarters. Instruments are sterilized daily and prepared for the following day so that we use sterile instrument packs for each patient. All other one-time use materials are disposed.
WHAT CAN I EXPECT AT MY FIRST VISIT?
Your initial Polishd appointment must include a comprehensive exam, per New York State Board of Dentistry regulations, and x-rays (unless you can provide us with a set of diagnostic x-rays dated within 1 year — you may email your x-rays to us prior to the appointment). The dentist will review your medical and dental history, examine your teeth and gums, and screen for oral cancer. A treatment plan is completed with a minimally invasive approach and finally a cleaning and/or whitening will then be performed.
HOW LONG WILL MY VISIT BE?
A typical initial visit for a check-up and cleaning will take a little under 1 hour. Teeth whitening will take about 1 hour also.
WHAT IF I NEED MAJOR DENTAL WORK?
Our Polishd dentist will refer you to the best dental office fit for your needs. You may also see your own dentist if you would like.
WHAT AREAS DO YOU OPERATE IN?
We are currently operating in Manhattan and some areas nearby: Queens, Brooklyn, Bronx, Staten Island and Westchester. Please send us an email, and we will let you know if we service in your area.
HOW DO YOU KEEP COSTS LOW & AFFORDABLE COMPARED TO REGULAR DENTAL OFFICE FEES?
By reducing our overhead costs (such as office space rent and utility bills), we can provide you with a luxury mobile dental service at a very reasonable fee.
DO YOU TAKE DENTAL X-RAYS?
Yes! We bring a portable x-ray unit and a protective lead shield with us. Our digital x-ray technology reduced radiation exposure by more than 90% of traditional x-rays.
IS IT MANDATED TO TAKE X-RAYS? CAN I REFUSE THEM?
Dental x-rays are a standard diagnostic tool for dentists. They allow dentists to check for caries, infections, abnormalities, bone level, periodontal conditions, sub-gingival calculus buildup, etc. We require x-rays to be taken in order for the dentist to provide you with a full comprehensive exam and the best treatment possible.
You can decline x-rays if you provide us with a copy of your previous x-rays taken within a year. If you choose to refuse x-rays, a refusal form must be signed.
HOW DOES PROFESSIONAL TEETH WHITENING WORK AND HOW IS IT DIFFERENT FROM STORE-BOUGHT WHITENING PRODUCTS?
Our whitening materials are much stronger and contains higher bleaching concentration, created specifically for professional use. Our trained and experienced hygienist will first polish your teeth to remove any superficial stains and debris. Then they will place a gingival barrier over your gums and recessions to minimize gum irritations and teeth sensitivity. A bleaching solution is placed on your teeth. Upon completion, the gingival barrier is removed and post-care instructions are given.
AM I A CANDIDATE FOR TEETH WHITENING?
Most people see great results after professional whitening. Up to 6-8 shades whiter. However, some people may not be great candidates for whitening, our dentist will evaluate your teeth prior to your treatment to determine whether whitening will work for you.
Some contraindications to teeth whitening include, pregnancy or lactation, under 16 years old, and allergies to teeth whitening products
WHAT ARE THE RISKS OF TEETH WHITENING?
Teeth sensitivity may occur, but varies for each person, and should last no longer than 1-4 days. We recommend you start using Sensodyne toothpaste 1-2 weeks prior to your treatment to minimize sensitivity during and afterwards. You may also take an Acetaminophen (eg. Tylenol), NSAIDs (eg. Motrin, Advil), or naproxen (eg. Aleve) just before your whitening treatment.
HOW LONG DO THE TEETH WHITENING RESULTS LAST?
Results will always fade over time, depending on your diet and habits (coffee, wine, tea, smoking, etc). Whitening usually lasts from 6 months to 2 years. We always recommend a dental cleaning before whitening for the best and longer-lasting results.
DO YOU ALSO MAKE CUSTOM-FIT WHITENING TRAYS FOR AT-HOME USE?
Yes! We will take impressions of your teeth and fabricate an upper and lower whitening trays for you, which you can use at home for maintenance after your professional whitening treatment.